Custom Integration Framework
An organization must integrate business processes across a large number of disparate applications in order to drive revenue growth, increase productivity, and gain visibility into business performance. An organization must integrate and streamline business processes in order to achieve the agility necessary to respond to shifting customer and market demands as business accelerates. Because supply and demand chains are becoming increasingly interdependent, an organization must integrate an extended enterprise to ensure the viability of the partner ecosystem as a whole, making this integration imperative even more pressing.
A Siebel integration framework with a set of tools, processes, and best practices for integrating Siebel CRM with other systems. It includes the following components:
- Integration architecture: This defines the overall approach to integration, including the technologies and protocols that are used, the data formats and schemas that are supported, and the security and governance measures that is put in place.
- Integration middleware: This is the software that connects Siebel CRM with other systems and enables the exchange of data and messages with application programming interfaces (APIs).
- Integration patterns: The integration patterns outline the steps and best practices for implementing the integration and can be/are customized to meet the specific needs of the organization.
- Integration testing: This is the process of verifying that the integration is working correctly and meets the requirements of the business.
- Integration governance: The process of managing and monitoring the integration over time is made easier by using the Siebel components and architecture (Applets, Views, ,BOs, BCs, eScript, Tables, ADM etc.) to ensure that it continues to meet the needs of the business and conforms to best practices and standards. Including activities such as version control, change management using ADM and Git.
The specific components of a Siebel integration framework depend on the needs and goals of the organization. The framework is designed to support the efficient and effective integration of Siebel CRM with other systems to enable better business processes and outcomes.
