Siebel CRM

Transforming your business with Siebel CRM

Siebel CRM (Customer Relationship Management) is a customer relationship management software solution that is offered as a cloud-based service (hosted and managed by a third-party provider) or on-premises (installed and managed within a company’s own IT infrastructure). 

Siebel Expertise

Our work process

We are utilizing industry-leading standards, adhering to Siebel best practices at all times, and bringing the most recent technological advancements to Siebel CRM are all part of our mission to look to the future and produce the best results.

Identify

Our experts can help you identify your business requirements by working closely with your Business Analysts.

Strategy

Providing the best action plan for your requirements is mandatory for us in order for you to benefit from a flawless delivery.

Implementation

By always adhering to Siebel's best practices you will always get quality implementation and documentation.

Integration

Integrating using various integration technologies, such as web services, APIs, and ETL tools.

Our Siebel CRM solution:

Customization

Customizing the out-of-the-box functionality of Siebel CRM to meet the specific needs of an organization. This can include modifying existing screens and views, adding new fields and pick lists, and configuring business rules and processes.

Integration

Integrating Siebel CRM with other systems and applications, such as financial, supply chain, and human resources systems, to exchange data and functionality. This can be achieved using various integration technologies, such as web services, APIs, and ETL tools.

Extension

Extending the functionality of Siebel CRM by building custom functionalities, such as business components, workflows, and scripts, using the Siebel Open UI framework.

Upgrades and migrations

Upgrading or migrating Siebel CRM to a newer version or to a different platform, such as moving from an on-premises to a cloud-based deployment.

Performance and Optimization

Audit and discover performance issues of your Siebel CRM implementation, and providing solution to improve your application responsiveness.

Maintenance and support

Providing ongoing maintenance and support for Siebel CRM, including troubleshooting issues, resolving defects, and implementing patches and updates.