Siebel CRM
Transforming your business with Siebel CRM
Siebel CRM (Customer Relationship Management) is a customer relationship management software solution that is offered as a cloud-based service (hosted and managed by a third-party provider) or on-premises (installed and managed within a company’s own IT infrastructure).
Siebel Expertise
Our work process
We are utilizing industry-leading standards, adhering to Siebel best practices at all times, and bringing the most recent technological advancements to Siebel CRM are all part of our mission to look to the future and produce the best results.
Identify
Our experts can help you identify your business requirements by working closely with your Business Analysts.
Strategy
Providing the best action plan for your requirements is mandatory for us in order for you to benefit from a flawless delivery.
Implementation
By always adhering to Siebel's best practices you will always get quality implementation and documentation.
Integration
Integrating using various integration technologies, such as web services, APIs, and ETL tools.
Our Siebel CRM solution:
Customization
Customizing the out-of-the-box functionality of Siebel CRM to meet the specific needs of an organization. This can include modifying existing screens and views, adding new fields and pick lists, and configuring business rules and processes.
Integration
Integrating Siebel CRM with other systems and applications, such as financial, supply chain, and human resources systems, to exchange data and functionality. This can be achieved using various integration technologies, such as web services, APIs, and ETL tools.
Extension
Extending the functionality of Siebel CRM by building custom functionalities, such as business components, workflows, and scripts, using the Siebel Open UI framework.
Upgrades and migrations
Upgrading or migrating Siebel CRM to a newer version or to a different platform, such as moving from an on-premises to a cloud-based deployment.
Performance and Optimization
Audit and discover performance issues of your Siebel CRM implementation, and providing solution to improve your application responsiveness.
Maintenance and support
Providing ongoing maintenance and support for Siebel CRM, including troubleshooting issues, resolving defects, and implementing patches and updates.